Refund Policy

Refund Policy

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging with all tags still attached and undamaged.

Several types of goods are exempt from being returned. Clothing that has been damaged (stretched out of shape, ripped, torn, stained or faded) or otherwise damaged. We also do not accept products that are intimate. 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.  There are certain situations where only partial refunds are granted (if applicable).  Any item that is returned more than 30 days after delivery

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at mianells@hotmail.com.

Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to mianells@hotmail.com 

Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, regardless if your purchase was with free shipping.  You may send returns to 1136 S. Delano Court West Suite B201, Chicago, Illinois 60605. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.




Buy All And Save 10%

<
>
Add

<
>
Add